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BSB20120
Certificate II
in Workplace Skills

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Learn the basic skills for a successful start to your business career

Are you at the start of your career in the business world? Choose Greenwich Management College as your starting point to set the foundations for your career. Learn basic skills in marketing, customer service, team development, and project management - and start your career journey.

The Certificate II in Workplace Skills is designed for students who want to learn the basic skills to begin a successful career in Business in an English-speaking country.

This course equips learners with basic all-round business knowledge and extends their skills so that they can learn the basics of successfully contributing in a business environment. Students will learn to communicate in the workplace and produce digital workplace documents.

Through our expert trainers and real-life case study approach, our graduates are ready to progress to future courses and work placements faster.

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BSBWHS211 - Contribute to the health and safety of self and others (Core)
BSBSUS211 - Participate in sustainable work practices (Core)
BSBCMM211 - Apply communication skills (Core)
BSBOPS201 - Work effectively in business environments (Core)
BSBPEF202 - Plan and apply time management (Core)
BSBOPS203 - Deliver a service to customers
BSBPEF201 - Support personal wellbeing in the workplace
BSBTEC201 - Use business software applications
BSBTEC202 - Use digital technologies to communicate in a work environment
BSBTEC203 - Research using the internet

Future Career Opportunities: 
Administrative Assistant, Office Worker, and Receptionist. 

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You will learn this through

  • Audio

    Audio

  • writing

    writing

  • presentation-01

    presentations

  • social

    Social Media

  • roleplaying-01

    Role Play

  • Onlinelearning

    Online

Why Study Certificate II in Workplace Skills at

Greenwich College?

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Learn from industry experts

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  • Expert trainers with extensive industry experience and regular professional development – to better prepare you for a career in Business.

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Practical case studiesto strengthen learning

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  • Greenwich Management College’s Certificate II in Workplace Skills features extensive use of real-life case studies to support learning, delivering valuable insights and applications to Australian business.

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Fun & interactive classes

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  • Classes are fun and interactive involving practical activities and the opportunity for students to share ideas, test their thinking and examine different perspectives on issues.

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More options for further study

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  • Gain direct entry to leading Australian Universities and Colleges and receive credits towards related study – without having to complete an entry exam.

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Flexible timetable options

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  • Choose from weekday evening or weekend classes - so you can work and experience the best of Sydney and Melbourne while you study.

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Learning support

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  • Access to optional learning support per week for those who need it.

Here's what you need to know

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Course Commencement
There are 6 intakes per year and you can check more information about it here.

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Course Duration
Courses are 24 weeks at 20 hours per week.

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Entry Requirements
Display entry requirements