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Diploma of E-commerce

Advance your career in E-commerce

Greenwich College offers Australia's only accredited Diploma of E-Commerce, designed to provide you with the essential skills needed in the online business world. This course covers a wide range of topics from creating and optimizing e-commerce platforms to developing digital marketing strategies and managing customer relationships.

Who is this course for?

- Aspiring E-commerce professionals: Those looking to start a career in the rapidly growing e-commerce industry.

- Current business owners: Entrepreneurs and small business owners who want to expand their online presence and improve their digital business strategies.

- Marketing and sales professionals: Individuals in marketing or sales roles who wish to enhance their e-commerce skills and knowledge.

- Career changers: Professionals from other fields who are seeking to transition into the e-commerce sector.


You will learn to

NAT11269001 - Evaluate e-commerce models and operations
NAT11269002 - Plan optimisation of the path to purchase in an e-commerce environment
NAT11269003 - Create and publish product listings for e-commerce stores
NAT11269004 - Implement and optimize the online post-purchase process
NAT11269005 - Deliver and enhance customer service practices in an e-commerce environment
NAT11269006 - Develop strategies to maximize performance of an e-commerce site
NAT11269007 - Apply marketing automation to e-commerce customer communications
NAT11269008 - Leverage social media and online communities for e-commerce growth
NAT11269009 - Develop paid traffic strategies for online sales
NAT11269010 - Develop plans to capitalise on emerging e-commerce opportunities

Career Opportunities: E-commerce Content Coordinator, E-commerce Specialist, Marketing Specialist, E-commerce Manager, Online Retail Coordinator, Customer Service Manager - Online Retail, Online Sales Manager, Founder / Entrepreneur.


You will learn this through

  • Audio


  • presentation-01


  • social

    Social Media

  • roleplaying-01

    Role Play

  • Onlinelearning


Why Study Diploma of E-commerce at Greenwich College?


Learn From Industry Experts

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  • Expert trainers with extensive industry experience and regular professional development – to better prepare you for a career in Diploma of E-commerce.


Practical case studies to strengthen learning

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  • Greenwich Management College’s Diploma of E-Commerce features extensive use of real-life case studies to support learning, delivering valuable insights and applications to Australian businesses.


Fun & interactive classes

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  • Classes are fun and interactive involving practical activities and the opportunity for students to share ideas, test their thinking and examine different perspectives on issues.


More options for further study

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  • Gain direct entry to leading Australian Universities and Colleges and receive credits towards related study – without having to complete an entry exam.


Flexible timetable options

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Day and weekend classes - so you can work and experience the best of Australia while you study.


Free learning support

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  • Access to an additional 10 hours of FREE optional learning support per week for those who need it.

Here's what you need to know


Course Commencement
There are 6 intakes per year.


Course Duration
Courses are 52 weeks
at 20 hours per week.


Entry Requirements
Display entry requirements