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SIT40422

Certificate IV in Hospitality

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Ready To TAKE YOUR Hospitality EXPERIENCE TO ANOTHER LEVEL?


Be a leader in the field - learn how to manage and inspire a team of hospitality professionals - whether you wish to move up the ladder or manage a large team in a larger international hospitality company, or the skills to run your charming own cafe. We cover a wide range of essential hospitality topics that include how to deliver outstanding customer service, suggestive up-selling techniques, handling customer complaints, an introduction to bar & beverage knowledge, Front of house (FOH) and housekeeping, product knowledge - and most importantly, correct hospitality services techniques.

Who is this course for?

The Certificate IV in Hospitality qualification reflects the role of skilled operators and leaders who use a broad range of hospitality service, sales or operational skills combined with supervisory ability and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. You'll be able to operate independently or with limited guidance from others, and use discretion to solve non-routine problems - useful life skills you can take anywhere. This qualification provides a pathway to work in a senior role as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, or coffee shops. What's more, it enables you to multi-skill and for any specialization, whether in accommodation services, food or beverage.

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Units you will learn

CORE UNITS (9)

ELECTIVE UNITS (12)

Click HERE to check all units

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Where will this course take me?

Students who successfully complete the Certificate IV in Hospitality course are able to perform roles such as supervising the operation of a bar or restaurant, supervising activities of a front desk or reception, supervising concierge services and providing butler services.

Possible job titles that successful students qualify to work under include: Shift Manager, Concierge, Duty Manager, Bar Supervisor or Team Leader, Front Office Supervisor or Team Leader, Housekeeping Supervisor or Team Leader, Food and Beverage Supervisor or Team Leader.

 
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Why study Certificate IV in Hospitality at Greenwich College?

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Guaranteed vocational placement

 

 

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  • We have dedicated vocational placement coordinators to organise students' desired work experience. We work with a variety of industry partners and provide complete assistance to students with resume preparation, interviews and matching their availability to suitable employers.

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Real-life practical classes & facilities

 

 

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  • We provide students with real-life kitchen experience in our practical classes. We ensure students will learn with real industry facilities, making them more confident in their first work place, all done through on-site practical training.

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Learn from industry experts

 

 

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  • Students will learn from expert professionals who have worked for years in the hospitality industry, These trainers bring a wide range of experience to the classroom and demonstrate how dynamic the hospitality industry is.

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Multiple campuses locations

 

 

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  • We are located on the East and West coasts of Australia, in  Brisbane, Gold Coast, and Perth. Students are able to change locations during their studies with ease if they wish.

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Learning
support

 

 

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  • We provide access to optional learning support on a weekly basis for students who may need it.

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Fun & interactive classes

 

 

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  • Classes are fun and interactive, involving practical activities and the opportunity for students to share ideas, test their thinking, examine different perspectives on issues and importantly, make new friends.

Here's what you need to know

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Course Commencement
There are 6 intakes per year. You can check more information about it here.

Course_durationGEC

Course Duration
52 weeks

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Entry Requirements
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