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Ready to step up your career in community services?

 

Build a meaningful career supporting individuals and communities with the Diploma of Community Services (Case Management) at Greenwich College. This course equips you with the practical skills to provide guidance, coordinate support services and deliver tailored care to people in need. You’ll learn how to empower individuals, improve wellbeing and make a real impact—preparing you for roles such as youth worker, community development worker or case manager in a growing sector.

KEY INFORMATION

Course

Diploma of Community Services (Case Management)
Course Code

CHC52025
CRICOS Code

118698C
Course Duration

76 Weeks 
Study Mode

Face to Face
Study Load

Full-time (20 hours per week)
Delivery Campuses

Sydney, Melbourne, Brisbane, and the Gold Coast
Age Requirement

18 years and above
Academic Requirement

Students must have successfully completed Australian Year 10 or overseas equivalent to Australian Year 10
English Proficiency Requirement

All students must have a minimum English language proficiency of IELTS 5.5 or equivalent.
Successful completion at an appropriate level of a Greenwich English course or placement test also accepted
Intakes

 Intakes
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Star Awards Winners
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Practical case management skills
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Career pathways in a growing sector

Who is this course for?

  • Designed for individuals pursuing a career in community services

  • Ideal for those interested in case management roles

  • Suited for people who want to provide support, guidance and tailored assistance

  • Work with individuals and communities in need

  • Perfect for those passionate about making a positive impact

  • Focus on empowering others and improving community wellbeing

  • Build the skills and knowledge needed for a rewarding career in community services

Career Outcomes

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Senior Youth Worker

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Community Development Worker for Social Housing

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Aboriginal Housing Worker

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Assistant Community Services Worker

What you will learn

  • HLTWHS003 - Maintain work health and safety (Core)

  • CHCLEG003 - Manage legal and ethical compliance (Core)

  • CHCDIV001 - Work with diverse people (Core)

  • CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety (Core)

  • CHCDEV005 - Analyse impacts of sociological factors on people in community work and services (Core)

  • CHCDFV001 - Recognise and respond appropriately to domestic and family violence (Core)

  • CHCCSM013 - Facilitate and review case management (Core)

  • CHCMGT005 - Facilitate workplace debriefing and support processes (Core)

  • CHCCCS019 - Recognise and respond to crisis situations (Core)

  • CHCCCS004 - Assess co-existing needs (Core)

  • CHCCCS007 - Develop and implement service programs (Core)

  • CHCPRP003 - Reflect on and improve own professional practice (Core)

  • CHCCSM012 - Coordinate complex case requirements (Elective)

  • CHCCSM014 - Provide case management supervision (Elective)

  • CHCCSM010 - Implement case management practice (Elective)

  • CHCCSM016 - Undertake advanced assessments (Elective)

  • CHCMHS011 - Assess and promote social, emotional and physical wellbeing (Elective)

  • CHCDIS016 - Develop and promote positive person-centred behaviour supports (Elective)

  • CHCDIS015 - Develop and provide person-centred service responses (Elective)

  • CHCCCS009 - Facilitate responsible behaviour (Elective)

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